Shipping & Returns

Shipping Policy

At ABA BAE, we strive to provide you with efficient and reliable shipping services. Please review the following information regarding our shipping policies:

Order Processing Time:

Orders are typically processed within 3-5 business days after payment confirmation.
During peak seasons or promotions, processing times may be slightly longer. We appreciate your patience during these times.

Shipping Methods:

We offer several shipping options to accommodate your needs, including standard and expedited shipping.
The available shipping methods and associated costs will be displayed during the checkout process.

Delivery Time:

Delivery times vary depending on your location, selected shipping method, and carrier.
Estimated delivery times will be provided to you at checkout based on your shipping address.

Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
You can use this tracking information to monitor the status and estimated delivery date of your package.

Shipping Restrictions:

We currently only offer shipping within the United States.

Order Status and Support:

If you have any questions or concerns about the status of your order, please don't hesitate to contact our customer support team. We're here to assist you every step of the way.

Shipping Costs:

Shipping costs are calculated based on the weight of your order, shipping method selected, and destination.
Free shipping may be available for orders that meet certain criteria. Check our website or promotional offers for more details.

Holiday Shipping:

During holiday seasons, please anticipate potential delays in shipping due to increased order volumes and carrier limitations. We recommend placing your orders in advance to ensure timely delivery.

If you have any further questions about our shipping policies or need assistance with your order, please contact us at support@theababae.com.

Thank you for choosing ABA BAE for your shopping needs.

Return & Exchange Policy

Thank you for shopping at ABA BAE! We want you to love your purchase, but we understand that sometimes things don't work out as planned. Below is our return and exchange policy:

Returns:

Eligibility: To be eligible for a return, items must be unworn, unwashed, and in the same condition as received, with all original tags and packaging intact.
Time Frame: Items must be returned within 7 days of the date you received your order. Returns received after this period will not be accepted.
Return Process: To initiate a return, please contact our customer service team at support@theababae.com within 7 days of receiving your order. Please provide your order number and the reason for the return. We will provide you with instructions on how to return your items.
Return Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping method and purchasing shipping insurance for returned items, as we cannot guarantee that we will receive your returned item.
Refunds: Once your return is received and inspected, we will process your refund within 5-7 business days. Refunds will be issued to the original form of payment used for the purchase, minus any shipping charges incurred.

Exchanges:

Eligibility: We do not offer exchanges at this time. If you would like to exchange an item for a different size, color, or style, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items:

If you receive a damaged or defective item, please contact us immediately at support@theababae.com with photos of the damage or defect. We will work with you to resolve the issue as quickly as possible.

If you have any questions about our return and exchange policy, please contact our customer service team at support@theababae.com. We're here to help!